By enrolling in the ITP Income Tax Course, you acknowledge and agree to the
following refund and access conditions:
Course Access
- The ITP Income Tax Course is delivered as digital, selfpaced learning content,
- including downloadable modules.
- Immediate access to course materials is provided upon successful payment.
7-Day Cooling-Off Period
You may request a full refund within 7 days of purchase, provided:
- Less than 20% of the course content has been accessed; and
- No major downloadable templates, manuals, or resources have been fully downloaded.
After the Cooling-Off Period
After the 7-day period, no refunds will be issued unless required under Australian Consumer Law (ACL).
Commencement of Course
No refunds will be provided if more than 20% of the course content has been accessed or if major downloadable resources have been used, even if within the 7-day period.
Change of Mind
Refunds are not available for change of mind, including circumstances such as personal expectations, time constraints, or deciding the course is not suitable after enrolment.
Consumer Law
This policy does not exclude or limit any rights you may have under Australian Consumer Law (ACL). Refunds or remedies may be provided where the course is not delivered as described or where statutory consumer guarantees apply.